QTP Jenkins Execution Issues & Solutions

Ensure that the respective machine have been installed with QTP license, without this we can't run tests.

Resolution 1:

Login to the execution system and try to launch QTP manually. This step helps to find out any issues with license.

Resolution 2: Check the service Uft4Winrt is available, if not restart the system.

Select Uft4Winrt service , go to properties , click 'Log On'

Select 'Local System account' radio button and Select 'Allow service to interact with desktop' checkbox.

Resolution 3: Check the below DCom Config settings.

From start command: type dcomcnfg to open the Component Services

Go to Component Services -> Computers->My Computer->DCOM Config->

Configure properties of each application entries listed below. Double click each one check the details under Tabs ‘Security’ and ‘Identity’.

List of Applications Names:

HP Unified Functional Testing

HP.QTP.Automation.Agent.AOMObjects.AutomationUpdateRunOptionsObject

QtpExtensionInterface

QuickTest Professional Automation

UFTRemoteAgent

In Identity tab > Ensure 'Interactive user' radiobutton is selected.

In Security tab > Access Permissions > Select 'Customize' radiobutton and Edit Button

Select Permissions to "Self' Ensure to select  'Allow' for both Local and Remote Access. 

Resolution 4: With above if issue is not resolved continue with below steps

UFT tried to launch with 32-bit , so need to update settings.

Use the command to open the DCOM

Go to CMD prompt and type the command: C:\WINDOWS\SysWOW64>mmc comexp.msc /32

DCOM window:

Console Root > Component Services > Computers >My Computer >DCOM Config >

Repeat Resolution3.

Resolution 5: There might be issue with Microsoft Excel too

Run->dcomcnfg->Go to Component Services -> Computers->My Computer->DCOM Config->Microsoft Excel Application->Right click->Identity Tab-> Select ‘The interactive user’-> OK.

Repeat the above if issue persist with C:\WINDOWS\SysWOW64>mmc comexp.msc /32

Resolution 6: Jenkins job might failed due to msxml3.dll 

Register using below steps

1.regsvr32 msxml3.dll hit enter

2. Should get the successful registration

3. Restart the system